324 S Franklin St Chicago, Il 60606
(872) 205-9799 info@chicago-couchcleaning.com

Frequently asked questions

Carpet Cleaning

What is the cleaning method used to clean carpets?

We use hot water extraction cleaning method in combination with high Ph-level eco-green solutions and natural deodorizers. It is the most effective green cleaning method for carpets and upholstery.
How long is the cleaning and drying time?
Complete cleaning takes around 20-30 minutes per room. It includes pretreatment, cleaning and deodorizing. Drying time may vary from 3-5 hours to 10 hours depending on indoor temperature conditions.

Do we move furniture?

Yes, we move light furniture to ensure your carpets are entirely cleaned. After cleaning is complete we make sure all moved furniture is set back to its original place.

Is the cleaning safe for kids and pets?

Yes, we use eco-safe Ph-balancing solutions and steam, which do not contain any toxic or chemical elements.

How fast will carpet resoil after cleaning?

We recommend using scotchguard protectors after cleaning to preserve clean look of your carpet and prevent it from stains and dirt. Hot water extraction method does not leave any residue after cleaning which could accumulate fresh dirt.

Area & Oriental Rug Cleaning

What is the cleaning method used to clean rugs?

We use hot water extraction cleaning method in combination with high Ph-level eco-green solutions and natural deodorizers. It is the most effective green cleaning method for rugs and upholstery.

How long is the cleaning and drying time?

Complete cleaning takes around 20 minutes per rug. It includes pretreatment, cleaning and deodorizing. Drying time may vary from 3-5 hours to 10 hours depending on indoor temperature conditions.

Is cleaning safe for expensive silk and wool rugs?

Since we do not apply any harsh components our cleaning solutions are gentle and eco green, do not cause discoloration. It acts as soap mildly agitating dirt and stains and then being cleansed by hot water extraction method. It is safe for rug texture and fiber producing nothing but a clean refreshed look.

Upholstery Cleaning

What is the cleaning method used to clean upholstery?

We use hot water extraction cleaning method in combination with high Ph-level eco-green solutions and natural deodorizers. It is the most effective green cleaning method for carpets and upholstery.

How long is the cleaning and drying time?

Complete cleaning takes around 60-90 minutes per sofa. It includes pretreatment, cleaning and deodorizing. Drying time may vary from 3-5 hours to 10 hours depending on indoor temperature conditions.

How long is the cleaning and drying time?

Complete cleaning takes around 20-30 minutes per room. It includes pretreatment, cleaning and deodorizing. Drying time may vary from 3-5 hours to 10 hours depending on indoor temperature conditions.

How often should my upholstery be professionally cleaned?

We recommend immediate cleaning if you have fresh stains for wine, coffee, urine or other bodily fluids to ensure appealing look of your furniture. Generally it is advised to have your upholstery cleaned every 12 months. If you have pets and kids it is advised to have them cleaned every 6-8 months.

Leather Furniture Cleaning

What is the cleaning method for leather furniture cleaning?

Leather furniture is performed manually using professional sponges and leather cleaners and conditioners. Hence it is a manual procedure – it is absolutely safe.

How long is the cleaning and drying time?

Complete cleaning takes around 60-90 minutes per sofa. It includes manual cleaning and conditioning. It takes 2-3 hours for conditioner to settle and for your leather to become soft and shiny.

Do we clean white leather furniture?

Yes, we provide white leather furniture cleaning. Stain removal for white leather can be a complicated procedure because of leather natural origin. We have wide range of professional cleaning solutions to assist every particular case.

Mattress cleaning

What is the cleaning method used to clean mattress?

We use hot water extraction cleaning method in combination with high Ph-level eco-green solutions and natural deodorizers. It is the most effective green cleaning method for mattress.

Are there any chemical or toxic elements involved in cleaning?

No, it is absolutely eco green. We use eco-safe Ph-balancing solutions and steam, which do not contain any toxic or chemical elements. It is crucial to make sure you sleep on completely clean from any dirt and bacteria as well as residue. We guarantee absolute cleanliness of a mattress after treatment.

How long is the cleaning and drying time?

Complete cleaning takes around 30 minutes per mattress. It includes pretreatment, cleaning and deodorizing. Drying time may vary from 3-5 hours to 10 hours depending on indoor temperature conditions.

Is the stain removal guaranteed?

As mattress upholstery is white or light colors and made of natural fabrics it is essential to have your mattress cleaned immediately if you have any incidents on it. We guarantee fresh stains removal. Old stains may cause discoloration of white fabrics which makes stain removal a very difficult procedure.

Tile & Grout Cleaning

What is the cleaning method for tile & grout cleaning?

We apply commercial cleaning orbital machines in combination with steam cleaning. We use eco safe pretreatment to strip all build up. After 45 minutes drying it converts to Ph7 and is non-toxic.

How often should tiles be professionally cleaned?

We recommend occasional tile cleaning to maintain appealing look. On average one professional cleaning result last for 6-10 months. Application of sealant helps to prolong great look of your tiles.